Privacy policy

This policy explains what RM Constructions does with the information you give us through this website. It is written to be read, not to be impenetrable.

1. What we collect

When you submit the enquiry form, we collect what you type into it: your name, phone number, email address if you choose to give one, your locality, the service you are enquiring about, and your description of the problem.

If you contact us using the call or WhatsApp buttons on this site, your phone number becomes visible to us as part of that conversation. WhatsApp conversations are also governed by WhatsApp’s own privacy terms, which we do not control.

Like most websites, our hosting and any analytics we use may record standard technical information such as IP address, browser type and pages visited.

2. What we use it for

We use the information you send solely to respond to your enquiry — to call you back, arrange a site inspection, prepare a quotation, and communicate with you about that work.

We do not sell your information. We do not rent it. We do not pass it to third parties for marketing, and we do not add you to a mailing list because you asked about a leaking terrace.

3. Who can see it

Enquiries submitted through this website are delivered by email to RM Constructions and are seen by the people who handle enquiries and quotations. Our website host and email provider process this data on our behalf as part of delivering those services.

4. How long we keep it

We keep enquiry records for as long as they are useful for the job in question and for a reasonable period afterwards, in case you come back to us about the same property or the same work. If you want yours removed sooner, ask and we will remove it.

5. Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details on our contact page and we will action it.

6. Cookies

This site uses cookies necessary for the website to function, and may use cookies for basic traffic measurement. You can block or delete cookies in your browser settings; the site will still work.

7. Changes to this policy

If we change how we handle information, we will update this page and change the date at the top.

8. Contact

For any privacy question, reach us through our contact page.